Privacy policy

PRIVACY POLICY
Last Updated: February 2026

Introduction Pack n Pay ("we", "us", "our") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website packnpay.co.uk and make purchases from our online store.

Information We Collect
   • Personal Information: Name, contact details (email, phone, delivery address), billing info, order history, and account credentials.
   • Automatically Collected Information: IP address, browser type, device info, and cookie data.

How We Use Your Information
   • Order Processing: Fulfilment, communication, and customer service.
   • Marketing (With Consent): Promotional emails, personalised recommendations, and birthday offers.
   • Operations: Fraud prevention and improving user experience.

Legal Basis for Processing Under the UK GDPR, we process data based on Contract Performance, Consent, Legitimate Interests, and Legal Obligations.

Data Sharing We do not sell your data. We share only with necessary Service Providers (Shopify, MailerLite, Couriers) and when required for Legal Requirements.

Your Rights Under UK GDPR You have the right to access, rectify, erase, or restrict the processing of your data. To exercise these rights, please contact us at info@packnpay.co.uk. We will respond within one month.
Contact Us If you have any questions or concerns, please contact us:
   • Email: info@packnpay.co.uk